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*Network Operations Specialist - Ford World Headquarters - Dearborn, MI 11/2008-01/
2010
*Streaming Multimedia/Encoder
Retailer Education & Training – Percepta
*
Responsible
for webpage, editing, creation, and publishing of FMCC Dealer content and FORD Dealer
Television – FDTV site content.
*
Creation
of FDTV live stream web pages, which include featured broadcast, live streams
lists, and jump pages. * Custom
webpage creation and design, supporting Retailer Education and Trainings client’s specific needs. * Responsible
for encoding/compression of different file formats.
*
Responsible
for video encoding/compression services for Ford Motor Company Corporate, FORDSTAR
Network, and Ford Dealer Television Network - FDTV.
*
FORDTUBE
encoding/compression service and support.
*
Administrator
to Fordtube website for user generated content.
*
Concise
understanding of multiple Ford IT servers.
*
Provided
expert understanding of computer architecture and file hierarchy.
*
Provided
back-up support for Streaming Multimedia Manager.
*
DVD
authoring, duplication and creation.
*
Lightweight
multimedia editing for clients needs.
*
Responsible
for "live on air" multimedia streaming and support.
*
Responsible
for webpage, editing, creation, and publishing of "FORD Dealer Television"
site content.
*
Webpage
creation and design, supporting client's specific needs.
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Responsible
for multiple Live Streaming Platforms and Services.
*
Provided
equipment support for Corporate FCN-2000, and UNIX servers.
*
Service
dispatch operator for all Corporate and Production Plants – USA, CAN, MEX
*
Approved
sign-offs for all Corporate receive sites, equipment, and service dispatches.
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Provide
high level of customer service to both clients and vendors.
*
Back-up
Network Control Center Technician.
*
Provide
understanding of TCP/IP functions.
*
Provided
clear understanding of network activity (i.e. routers, and switches) for
support
*
Provided
maintenance to devices and nodes on company's global network.
*
Provided
maintenance and service to most hardware/software in general office work area.
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Responsible
for "High Priority" corporate webcast, ensures delivery to network and
web for Video on Demand posting.
*
Video
file transcoding for multiple player formats.
(i.e. .wmv for web, .mpg for television, .mp4 for mobile devices)
*
Hosts
and posts "Video on Demand" files for Corporate, FORDSTAR, and FDTV
networks both for internal employee viewing and training purposes.
*Network Operations Specialist - Ford World Headquarters - Dearborn, MI 04/2008-11/2008
Ford
Communications Services - ASG Renaissance
*
Management
and Repair of 200+ Corporate MPEG2 servers.
*
Quality
Control Web-Casts, high-speed streaming video.
*
Supported
multiple automation systems to ensure content delivery.
*
Instructed
and support of end-users, using proprietary interfaces to schedule video
playback.
*
Installation
Maintenance and repair of back up systems - Drobos RAID array.
*
Acted
as FCN-2000 equipment communicator using satellite network assets tracking
system.
*
Transferred
corporate PowerPoint slides to MPEG2 servers via satellite to remote North
American locations, and conducted network related system check ups daily.
*
Responsible
for maintenance, updates to firmware, new installations, constant
connectivity, daily file transfers, and the creation of Admin/User accounts
on server for local video content.
*
Worked
in conjunction with Ford Engineering Services staff for many projects which
included daily, weekly and monthly events, Annual Shareholders Meeting, Public
Service Announcements, new product announcements, and future event planning.
*IT and Network Assistant - Recaro North American – Auburn
Hills, MI
02/2007-04/2008
*
Microsoft
Exchange/Outlook Administrator
*
Microsoft
Server 2000/2003 Administrator Active Directory,
Users/Groups/Objects/Computers.
*
Understanding
and use of digital telephone systems PBX Administrator - multiple platforms.
*
Maintained
digital telephone system hardware, software and voice mail with multiple
users.
*
File
Transfer Protocols-FTP Administration.
*
New
user and PC setup, Archiving of databases/emails, ensured backups - Backup
Exec.
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Maintained
several shares, applications, files, directories, documents and backups.
*
Knowledge
of SAP software. ( POs, KO’s, BANF, Inventory year end data
administration/count)
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Supported
multiple engineering platforms for network use.
*
Installation,
maintenance, and repair of all software applications and viewers issued by
company (i.e. Unigraphics NX 3.0, AutoCAD/Autodesk, Inventor, CATIA V4-V5,
Actify Spinfire, Microsoft Office/Project/Visio, Outlook and various other software
platforms).
*Quality Technician/Engineering Assistant - TI Automotive - Auburn Hills, MI 06/2006- 02/2007
*
Traveled
extensively, worked with several automakers to resolve related component
issues.
*
Fuel
tank/pump replacement with Hyundai, in Montgomery, AL and reported daily on
vehicles.
*
Quality
Technician for General Motors Moraine, OH for GMT 360/370 replacement module.
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Quality
Technician and Courier for Daimler/Chrysler Motors St. Louis Assembly Plant
"stow and go" gas tank pump replacement modules.
*
Hazardous
waste coordinator with GM EPA group Moraine, Ohio for hazardous waste
disposal.
*
Completed
Industrial X-Ray Radiation Safety Training for NDT- Level 1 Technician, SNT
TC 1A.
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